Employee satisfaction is essentially how contented or satisfied employees are with their jobs. In creating a high level of job satisfaction, the employer should improve the job quality while consciously creating and maintaining an environment where the employees feel good about their work. Employees who are engaged have a higher level of job satisfaction and a motivating environment is essential in giving workers a sense of pride in what they do.
Employee´s satisfaction with their employers and jobs is one of the most important factors for enabling organisations to succeed. Employee satisfaction leads to work dedication and results in happy customers. Therefore they experience excellent customer service in their transactions with your business. This is especially true for skills-based jobs that are most often than not, the main differentiator in providing excellent customer service.
In addition, necessary investments into the employee satisfaction levels are required in order to retain talents and improve the company’s positive image.
TÜV SÜD’s group of international experts and auditors can assist you at each stage, from the initial assessment to surveys until certification, to identify opportunities and minimise potential risks. By partnering with us, your company’s commitment to the highest employee satisfaction standard will gain global recognition. Beyond certification, we also provide you with periodic feedbacks on ways to improve your employee orientation.